Services

I offer consulting, training, and advisory services designed to help organisations communicate with clarity and care when people are under pressure. Every engagement is tailored to your context — whether you need a focused review, team training, or ongoing support.

My approach is grounded in neuroscience and nervous system understanding. I don’t just address what your teams say, I help them understand why certain approaches work, why others escalate, and what to do differently.

Communication & Practice Review

Your starting point for better communication

A focused review of how your organisation currently communicates with people during high-pressure or emotionally charged situations. This covers the language used in policies, templates, scripts, and processes — identifying where communication may be unclear, inconsistent, or unintentionally harmful.

You receive a written report with specific findings and practical recommendations you can act on immediately.

Format: Remote or on-site. Typically 2–4 hours of review plus a written report and optional debrief call.

Investment: From £750

Enquire About a Review

Training Workshops

Practical, evidence-based training for teams under pressure

Interactive workshops for managers, team leads, and frontline staff on communicating clearly and compassionately when people are under stress. Grounded in neuroscience, these sessions go beyond “what to say” into why certain approaches work and what happens in the nervous system when they don’t.

Participants learn how stress affects communication, how to hold boundaries without escalating, how to deliver difficult information clearly, and practical regulation tools they can use themselves.

Format: Half-day (3–4 hours) or full-day. Up to 20 participants. On-site or virtual. Includes facilitated exercises, case scenarios, and a takeaway resource sheet.

Tailored versions available for corporate, legal, education, and healthcare settings.

Investment: From £1,200 (half-day) | From £2,000 (full day)

Enquire About Training

Framework and Resource Development

Embedding consistency long after the training ends

I develop bespoke communication frameworks, guidance documents, scripts, and resources that your staff can use consistently. This turns expertise into something your organisation can embed and sustain internally.

This could include staff guidance documents, communication scripts for specific scenarios, manager toolkits, parent or carer communication templates, or a full communication framework.

Format: Scoped project. Typically involves 1–2 discovery sessions, drafting, and a review round. Delivered as professional documents or digital resources.

Investment: From £1,500

Enquire About a Framework

Ongoing Advisory

Expert support when you need it most

Ongoing access to me as a trusted advisor on communication, policy language, and people management during complex or sensitive situations. Think of it as having specialist support on call for when things get difficult.

Retainer clients receive monthly advisory hours that can include ad-hoc policy reviews, support with specific situations, guidance on communication approaches, or regular check-ins with leadership.

Format: Monthly retainer. Minimum 3-month commitment. Remote with optional on-site visits.

Investment: From £800/month

Enquire About a Retainer

Speaking & Keynotes

Engaging, evidence-based talks that connect

Conference talks, CPD sessions, panel appearances, and team away-day keynotes on communication under pressure, the neuroscience of stress, and how organisations can do better for the people in their care.I blend professional insight with real, lived experience. My talks are grounded inneuroscience but delivered with warmth, honesty, and practical takeaways.